Citibank to pre­vent clients receiv­ing paper state­ments from access­ing app

Citibank began noti­fy­ing its cus­tomers that if they con­tin­ue to opt in for paper state­ments, they will soon lose access to its bank­ing app.
“We’re requir­ing you to go Paper­less to main­tain dig­i­tal access to your account,” the site told cus­tomers expect­ing paper state­ments.
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This comes despite the Con­sumer Finan­cial Pro­tec­tion Bureau cit­ing fed­er­al law that “a cred­it card issuer must estab­lish pro­ce­dures to ensure that state­ments are mailed to card­hold­ers at least 21 days before a pay­ment is due. ” How­ev­er, cred­i­tors are not required to send state­ments if the account is con­sid­ered uncol­lectible, the account is at the cen­ter of a pend­ing legal case, or if there aren’t any fur­ther inter­est or fees to be charged to the account. How­ev­er, as long as the account has a charge of over $1, card­hold­ers can expect a state­ment.
In 2022, abo …