McDonald’s saw fewer customers enter through its golden arches in its second quarter, marking the first time since 2020 that the chain experienced a decrease in sales.
The results spanning from April 1 to June 30 of this year saw its global comparable sales decrease by 1%, compared to the 1.3% decrease in sales McDonald’s experienced in its fourth quarter in 2020. The most recent quarter report also revealed that the net income of McDonald’s went down by 12%.
McDonald’s CEO and Chairman Chris Kempczinski cited how consumers are being “more discriminating” in how they spend their money, and the chain is aiming to address increasing its value to customers.
A McDonald’s restaurant is seen on Feb. 14, 2018, in Ridgeland, Mississippi. McDonald’s confirmed on June 18, 2024, that it has decided to end a global partnership with IBM, which has been testing an artificial intelligence technology at select McDonald’s drive-thrus since 2021.(AP Photo/Rogelio V. Solis, File)
The previous quarter saw McDonald’s sales increase by 1.9%, though this was below the 2.1% that had been forecasted.
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